Lead Maintenance Supervisor — Multi‑Unit Properties

Maintenance Supervisor

Arcan Capital is committed to providing exceptional living experiences through well‑maintained communities. The Maintenance Supervisor ensures this by leading a team, overseeing repairs, groundskeeping, and property upkeep with a focus on quality and efficiency. This role requires strong leadership, technical expertise, and problem‑solving skills to manage service requests, enforce safety protocols, and maintain compliance.

• Prepare market‑ready apartments, including painting, carpet repairs, cleaning, and general maintenance, to ensure a high‑quality move‑in experience.
• Oversee and perform routine interior and exterior maintenance, such as snow/ice removal, gutter cleaning, HVAC servicing, plumbing, electrical, and carpentry repairs.
• Respond promptly and professionally to maintenance requests from residents and staff, ensuring timely resolution of issues.
• Recruit, train, and supervise maintenance team members, providing ongoing coaching and performance evaluations with the Property Manager.
• Implement and track preventative maintenance schedules while ensuring compliance with safety protocols and regulatory requirements.
• Manage vendor relationships for contracted services like landscaping, painting, and asphalt work.
• Maintain resident privacy and uphold professional conduct, delivering superior customer service at all times.
• Adhere to all local, state, and federal housing laws, fair housing regulations, and OSHA safety standards.

• Strong technical expertise in HVAC, plumbing, electrical, carpentry, and mechanical systems, with the ability to troubleshoot and perform repairs. Must be HVAC certified.
• Proven leadership and training skills to mentor and develop maintenance staff effectively.
• Excellent customer service and communication abilities, ensuring a high‑quality resident experience.
• Strong organizational, multitasking, and problem‑solving skills in a fast‑paced environment.
• Proficiency in computer applications, including email and maintenance management software.
• Flexibility to work on‑call, weekends, and holidays, with adherence to OSHA, fair housing, and regulatory standards.

• High school diploma or equivalent required.
• 2–5 years of maintenance experience, preferably within a multi‑family housing environment.
• Prior experience in personnel supervision is preferred.
• HVAC, EPA, and/or CPO certifications required.
• Valid driver’s license and reliable transportation may be required based on property‑specific needs.

• Supportive and people‑focused culture — We believe in fostering long‑term relationships with our employees and residents.
• Opportunities for growth — We invest in our team members and offer career development opportunities.
• Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/sick leave, matching 401(k) program and more.