Quality Assurance Specialist

Quality Assurance Specialist

Position Information Job Series:
Program Operations – Quality Assurance Classification:
Quality Assurance Specialist Class Code: PQA
03P Pay Grade: SGS
06 Salary Range: $52,137 – $77,163

Job Summary The Quality Assurance Specialist supports the quality management team by performing foundational quality control tasks. This role is integral to guaranteeing that products or services meet internal quality standards and comply with industry regulations. The specialist works under the close supervision of experienced quality professionals, helping to conduct inspections, document findings, and implement basic corrective actions as needed. This is an ideal position for recent graduates or candidates starting their careers in quality assurance, as it offers hands-on training and exposure to the full quality assurance process.

Primary Responsibilities

• Assist with routine inspections and testing of products or processes using approved methods.
• Collect and record samples and test data to monitor product quality against established benchmarks.
• Maintain detailed logs of quality test results, inspection checklists, and non-compliance incidents.
• Assist in preparing quality reports and summarizing findings for review by the senior quality assurance team.
• Input and validate quality data using spreadsheets or specialized software.
• Support personnel with preliminary analysis of quality trends to identify potential areas for improvement.
• Ensure adherence to agency quality standards, procedures, and safety protocols.
• Aid in internal audits by preparing supporting documents and aiding with follow-up on corrective actions.
• Collaborate with production, operations, and engineering teams to communicate quality issues and propose enhancements.
• Participate in training sessions and quality improvement initiatives to maintain current knowledge of industry best practices.

Knowledge and Skills

• Ability to clearly report findings and collaborate effectively with team members and supervisors.
• Familiarity with quality assurance software, spreadsheets (e.g., Microsoft Excel), and general computer skills.
• Basic analytical skills to assist in identifying quality deviations and supporting the resolution process.
• Openness to training and a strong desire to build a career in quality assurance.

Minimum Qualifications Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.