Maternal and Child Health Administrator 50D

Maternal and Child Health Administrator 50D

South West Aboriginal Medical Service – Eaton WA

The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West of Western Australia. SWAMS delivers a wide range of primary health and community programs and has a strong growth strategy through partnership opportunities and future community development.

The Administration Officer role will provide support and be the first point of contact for clients and staff at the SWAMS Kwilenup building (Eaton), always ensuring a professional and friendly manner is portrayed.

• Provide reception support for the MCH team.
• Update client data accurately through communication with clients at every visit.
• Assist with organisation and coordination of administrative activities for visiting specialists.
• Maintain relevant databases through accurate data entry and processing.
• Attend to the MCH administrative needs with SWAMS subsidy program; understand subsidy requirements, receive invoices, link with clinical staff for subsidy application, input data and send to accounts for payment.
• Provide administrative assistance and support for the MCH Coordinator and the Senior Child Health Nurse with contract reporting requirements.

• At least 12 months experience in an administration environment.
• Good computer skills and competency in all Microsoft programs.
• High level of customer service skills and strong verbal and written communication skills.
• Demonstrated ability to communicate effectively and sensitively with Aboriginal people.
• Organisational and time‑management skills with ability to adapt to changing needs.
• Experience in Community or Aboriginal Health.
• Successful completion of a medical reception or administration course.

• SWAMS Membership.
• Confirmation of Aboriginality from another Aboriginal‑owned Organisation that includes the Common Seal.
• Demonstrated knowledge and understanding of Aboriginal culture and contemporary issues affecting them.
• Ability to communicate sensitively and effectively with communities, families, children and young people.
• Sound interpersonal skills and ability to proactively establish and sustain effective stakeholder relationships.
• Demonstrated ability to manage own time and work resources.
• Ability to work effectively as a team member.

• Family‑focused organisation.
• 17.5% leave loading.
• Above award wages.
• Up to $18,550 salary packaging options.
• Generous leave allowances.

The role will remain open until the successful applicant is found. All applicants require satisfactory completion of a National Police Clearance, a WA Working with Children Check if applicable, and a Drug and Alcohol test. Applicants must also satisfy pre‑employment screening. Apply through the online application process provided by SWAMS.