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Data Analyst

Call Center Forecasting Analyst

Job in Warren, Macomb County, Michigan, 48091, USA
Listing for: Talascend, LLC
Full Time position
Listed on 2026-01-26
Job specializations:
  • Business
    Data Analyst
Job Description & How to Apply Below
A leading automotive manufacturer in Warren, MI seeks a Call Center Workforce Auditor to analyze call center data and forecast contact volumes. Responsibilities include creating and maintaining forecasting models, collaborating with various teams for impact analysis, and improving data accuracy. Ideal candidates should have 2+ years of relevant experience, knowledge of reporting tools like Power BI, and previous call center experience.

This role offers an opportunity to drive improvements in service and efficiencies.
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