Product Manager - Imaging

Who We Are:

Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It’s our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities.

Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It’s our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities.

Based in Grand Rapids, Michigan, Marketlab’s success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience.

The Product Manager - Imaging owns Marketlab's Imaging portfolio. The role combines clinical knowledge, industry insight, portfolio judgment, and business acumen to drive revenue growth and business KPIs.

This role reports to the Director of Product Management & Development.

• Imaging Category Ownership:
  Manage the Imaging category, including assortment, positioning, performance, lifecycle decisions, and growth priorities. Understand how setting, modality, workflow, channel, and stakeholder needs affect product fit and how the offering should be sold.
• Customer Focus and Consultative Selling:
  Partner with Sales to uncover customer needs and recommend solutions across Marketlab's offering. Understand the customer's environment, constraints, expectations, and intended use before recommending a solution.
• Customer & Market Insight:
  Build practical knowledge of Imaging workflows, buying criteria, suppliers, competitors, and trends through customer interaction, field feedback, and research.
• Strong Business Acumen:
  Develop and optimize category strategies by leveraging sales, margin, pricing, cost, supplier, customer, and market information. Define, analyze, and report on KPIs.
• Product & Market Fluency:
  Become Marketlab's internal expert on assigned Imaging products and the practical differences that matter to customers.

• Cross-Functional Communication:
  Foster collaboration across stakeholders and departments and align them around the vision of the category strategy. Demonstrate diplomatic communication to foster strategic alignment with a cross-functional group.
• Decision Making & Prioritization:
  Make timely portfolio decisions and focus on work that materially affects customers, growth, margin, availability, or product risk.
• Creative Problem-Solving:
  Anticipate potential challenges and think outside of the box to find the best ways to solve them. Utilize creative-thinking and problem-solving skills in order to stay proactive and adjust to emerging market trends.

• Partner with Sales on strategic Imaging opportunities and customer conversations. Participate in discovery calls, customer visits, product evaluations, demonstrations, business reviews, and industry events. (Up to 50% travel.)
• Serve as an internal resource for Imaging product, workflow, application, and market questions.
• Own category reviews and recommend priorities, risks, and actions to leadership.
• Recommend assortment, SKU, supplier, replacement, rationalization, or discontinuation actions.
• Collaborate with Sales and Customer Experience to capture feedback, answer material questions, and improve selling…