Customer Service Representative
Job in
Warren, Macomb County, Michigan, 48091, USA
Listed on 2026-06-29
Listing for:
FLAME FURNACE
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.
QUALIFICATIONS:
High School diploma or equivalent required; some college preferred
Strong data entry skills with attention to detail and accuracy with a t least 1 year call center experience
Must be able to pass a criminal background check and drug screening
Excellent phone etiquette and ability to communicate clearly and effectively
Proficient computer skills and ability to learn multiple new software
Ability to work in a fast-paced environment and handle high call volumes
Strong problem-solving skills and ability to build rapport with customers
Ability to stay calm and maintain a positive attitude even in challenging situations
30 WPM+ typingRESPONSIBILITIES:
Take calls and respond to customer inquiries in a a professional and timely manner
Able to communicate clearly with customers and employees in a professional manner both verbally and in writing
Provide accurate information about products, services and company policies
Ability to sit for long periods of time Handle customer complaints when possible and resolve issues to ensure customer satisfaction
Perform data entry tasks to update customer records and maintain accurate documentation
Always keep the customer information confidential
Adhere to the attendance police of the Call Center Other duties as assigned
SCHEDULE:
Monday through Friday Saturdays as needed
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×