Care Coordinator

Position Description

Certified Community Behavioral Health Clinic

Job Title:

Care Coordinator

Reports To:

Program Manager
Status:
Full Time
FLSA Status:
Non-Exempt

As a CCHBC, Certified Behavioral Health Clinic, our mission is to provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Behavioral Health Care Coordinator plays a crucial role in facilitating comprehensive care for individuals with behavioral health needs. This position involves coordinating services, advocating for patients, and collaborating with healthcare teams to ensure optimal treatment outcomes.

• Evaluate patients' behavioral health needs, present tailored care plans, and enroll individuals in the State System to access necessary services.
• Coordinate services across various providers, including mental health professionals, primary care physicians, and community resources.

• Serve as a liaison between patients, families, and healthcare providers.
• Advocate for patients' rights and access to necessary services and resources.

• Monitor patient progress and support the adjustment of care plans as needed.
• Maintain accurate and up-to-date documentation of patient interactions and treatment plans.

• Offer support and guidance to help patients navigate their care journey.
• Work closely with interdisciplinary teams to promote integrated care.
• Participate in case reviews and team meetings to discuss patient progress and care strategies.

• Collaborate with emergency services as needed to ensure patient safety.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Previous experience in behavioral health care coordination or case management.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Proficient in electronic health record (EHR) systems.

• High school diploma or GED.
• Bachelor’s degree in psychology, social work, nursing, or a related field.
• Community Health Worker Training preferred but not required.
• Strong communication skills, both written and verbal.
• Valid Michigan Driver’s License, appropriate insurance, and use of own vehicle.

• Job responsibilities will be performed within an office environment.
• Must be able to work in a sitting position at a computer for up to 8 hours per day; close vision is required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Close vision due to computer work.
• Regular, predictable attendance is required.

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