IT Specialist

OVERVIEW

The IT Specialist is a blend of technical, server and network support, requiring the ability to troubleshoot end-user, server and network issues. This position will be responsible for setting up and maintaining servers, workstations and the network.

• Oversee all network activity, systems administration, backup, restoration and capacity planning
• Provide data and network security
• Build, maintain and support physical and virtual servers environments
• Responsible for creating new user accounts for new employees and removing the accounts of ex-employees
• Develop and implement server maintenance standard operating procedures
• Support, troubleshoot and image workstations
• Keep upper management informed with regular reports

• Bachelors degree in IT, Computer Science, Computer Engineering, or Management Information Systems
• Minimum four years’ experience encompassing LAN, WAN and Telecom; 6 years of IT experience preferred
• Experience with capacity planning and performance monitoring techniques and tools
• Ability to solve complicated problems and deal with a variety of variable situations
• Operating System
  
  Experience:
  
  Windows Server, Windows Desktop 10 and 11, Ubuntu, Debian
• Experience in the following solutions:
  Fog (imaging), Proxmox (Virtualization), Intune, Ceeph.io (storage), Ubiquiti Unifi, Jira, Confluence, FlexLM, Magic Draw, Bitbucket, Mac Radius, Sonar, Jenkins, Zabbix (network monitoring), Wazuh, Rocket Chat, OSticket, Gitlab, Endpoint Protector, Threatmod (cybersecurity monitoring)
• Knowledge of network diagramming software (Microsoft Visio preferred)
• Ability to create scripts (VBScript, Power Shell, Perl, PHP and/or Python)
• Working knowledge of TCP/IP, DNS, DHCP, LAN and WAN to troubleshoot and address server issues
• Knowledgeable on firewalls, proxy and databases to keep the network and user information secure
• Must be able to act as a technical resource and participate for system/network projects and knowledge of back up
• Excellent oral and written communication skills including ability to interact effectively with customers, vendors and team members
• Ability to multi-task effectively and efficiently
• U.S. Citizen allowing for International Traffic in Arms Regulations (ITAR) compliance

• Knowledge on how to maintain security on all workstations, servers, switches, firewalls, and other related devices
• Knowledge on how to maintain full system and procedure documentation

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.