Part time Public Safety Dispatcher

Part time Public Safety Dispatcher IMMEDIATE HIRE

Posting Number: 0603060

Position Title:

Part time Public Safety Dispatcher IMMEDIATE HIRE

Position Is:
Part Time

Position Type:
Staff Position (Full Time/Part Time)

Department/Office:
Student and Academic Services

This position is responsible for the effective and efficient operations of the Public Safety Department’s communication center.

• Provide first level contact with the campus community and general public by processing telephone and walk-in requests for service
• Evaluate each request received and determine the proper response and carry out such response by dispatching the proper Public Safety staff supported by the proper emergency public safety service as needed
• Monitor the Access Control system for alarms and formulate the proper response as needed
• Initiate campus wide Tornado and Active Shooter Protocols and other Emergency Notifications
• Perform remote locks and unlocks of doors campus wide as requested
• Monitor CCTV system and record incidents for law enforcement as needed
• Accurately document all calls and requests for service
• Manage the accurate collection, storage and disposal of lost and found property services for the campus
• Maintain and manage databases
• Regular attendance on campus is required for this position
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision‑making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations
• Other duties as assigned

• This position will work varying hours between 20-24 hours per week
• The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday
• Flexible scheduling around class and work schedules, whenever possible
• May be required to respond to campus in an emergency situation during off‑duty time periods
• This position is required to work holidays and all college closure days, regardless of weather

• Required to wear a uniform

Minimum Qualifications:

• High School diploma or GED equivalent
• Minimum age of 18 years or older
• One (1) year full‑time work experience; public safety/police dispatch environment preferred
• Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies
• Required to maintain a high level of honesty and integrity
• Ability to operate a multiple line telephone system
• Ability to multi‑task
• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field
• Ability to appropriately handle confidential material and information
• Ability to organize and prioritize work responsibilities
• Ability to follow complex directions, record information and accurately communicate verbally
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI‑supported tools, assess the accuracy and reliability of AI‑generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology
• Must pass conditions of a background investigation

Preferred Qualifications:

• None listed

Hourly Rate: $18.02

• A welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Retirement options and flexible schedules available
• Great discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression.