IT Business Systems Manager

Summary

The IT Business Systems Manager is responsible for leading SLPT’s Operations IT environment, including MES, production‑floor systems, databases, dashboards, machine programming support, and integration between manufacturing systems and the ERP (Plex). This role ensures reliable, accurate, and efficient information flow across operations while driving digital transformation initiatives that support manufacturing performance, quality, and throughput. The Manager directly supervises the Sr. IT Systems Analyst and the Controls/PLC Engineering team, ensuring timely support, system stability and continuous improvement across all operations‑related IT systems.

• Lead, mentor, and develop the Sr. IT Systems Analyst and Controls/PLC Engineers
• Assign priorities, manage workloads, and ensure timely execution of operational IT tasks
• Establish performance expectations, KPIs, and development plans for direct reports
• Foster a collaborative, high‑accountability culture between IT, Engineering, and Operations

• Own and manage MES, production‑floor data systems, machine‑level integrations, and operational databases
• Oversee machine programming support (assembly, testing, data collection, traceability)
• Ensure reliable communication between PLCs, machines, MES, and ERP (Plex)
• Maintain and improve production dashboards, KPIs, and real‑time visibility tools
• Ensure system uptime, data accuracy, and operational continuity across all manufacturing systems

• Collaborate with the IT Network & Systems Admin Manager to ensure seamless integration between MES, databases, and Plex
• Support operational workflows, BOMs, routings, production reporting, and traceability requirements
• Identify and implement improvements to operational data flows and system usage
• Identify opportunities to automate manual processes and improve data accuracy
• Lead projects to modernize production‑floor systems, dashboards, and data collection
• Partner with Engineering and Operations to implement new technologies supporting quality, throughput, and efficiency
• Develop and maintain documentation for operational IT systems, processes, and integrations

• Oversee operational databases, data integrity, and data governance
• Ensure accurate and timely reporting of production KPIs, scrap, downtime, and quality metrics
• Develop SQL queries, scripts, and tools to support data extraction and analysis
• Maintain standardized reporting dashboards for Operations leadership

• Work closely with Engineering, Quality, Maintenance, and Production to support system needs
• Coordinate with the IT Network & Systems Admin Manager on infrastructure, cybersecurity, and ERP alignment
• Support new equipment launches, line moves, and process changes requiring IT integration
• Participate in customer audits, internal audits, and compliance activities related to operational systems
• Assist with budgeting for MES, databases, dashboards, and production‑floor IT systems
• Manage vendors supporting MES, controls, databases, and operational software
• Evaluate new technologies and provide recommendations aligned with business needs

• Ensure documentation, procedures, and system configurations are kept current
• Provide on‑call support for critical production systems
• Perform other related duties as assigned

• BS degree in Computer Science, Information Systems, Engineering, or related field
• Strong understanding of MES, production floor systems, and manufacturing data flows
• Experience with PLC/controls environments (Allen Bradley preferred)
• SQL proficiency (queries, stored procedures, data modeling)
• Experience with dashboards, reporting tools, and data visualization
• Understanding of ERP systems (Plex strongly preferred)
• Familiarity with machine to system communication protocols (OPC, Ethernet/IP, etc.)

• Problem solving/attention to detail
• Self‑directed and adaptable ability to work well independently, manage time well, handle and prioritize multiple tasks and complete them with a strong sense of urgency
• Operations IT expertise
• Manufacturing systems integration
• Data analysis and reporting
• Team leadership and development
• Strong collaboration with Operations and Engineering
• Ability to manage multiple priorities with urgency
• Clear communication and documentation skills

• 5+ years of experience in Operations IT, MES, manufacturing systems, or related fields
• Experience supporting production environments in automotive or similar industries
• Experience with PLC/controls engineering or close collaboration with controls teams
• Experience developing dashboards, KPIs, and operational reporting
• Experience integrating MES, machines, and ERP systems