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EV Technical Support Agent: Diagnostics, Escalations & Training
Job in
Warren, Macomb County, Michigan, 48091, USA
Listed on 2026-07-20
Listing for:
Aquent
Apprenticeship/Internship
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Aquent is seeking a technically skilled support professional to diagnose and troubleshoot advanced energy charging equipment. You will work remotely initially, then collaborate with service partners to ensure timely issue resolution and customer satisfaction.
You will manage cases in Salesforce, coordinate parts logistics, and provide training to other agents while maintaining high standards of service quality and communication.
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