International Trade Compliance & Logistics Lead

Responsibilities

• Establish and manage global/regional courier partnerships; negotiate rates, define SLAs, and implement performance scorecards.
• Design and deploy scalable shipment SOPs (inbound/outbound, inter-site transfers, packaging, temperature control, exception handling) aligned with regulatory standards.
• Own end-to-end import/export processes (permits, HS classification, Incoterms, valuation, customs broker oversight); resolve customs holds and mitigate risks.
• Build/manage a network of in-market distributors for testing supplies; define inventory strategies, lead times, and service expectations.
• Optimize logistics flows (labeling, duties/taxes, tracking, customer communications).
• Implement shipment visibility tools and exception management for transparency and rapid resolution.
• Partner cross-functionally (operations, regulatory, quality, commercial) to align logistics strategy.
• Drive continuous improvement (cost, on-time delivery, cycle time, scalability) and maintain KPI dashboards.
• Stay current on global trade regulations and best practices.

• Bachelor's degree (Supply Chain, Logistics, International Business, or related).
• 7+ years global logistics/transportation experience, including international parcel/express and customs brokerage.
• Trade compliance expertise (HS classification, valuation, Incoterms) and strong vendor/SLA negotiation.
• Experience building/scaling logistics programs; create SOPs and drive adoption.
• Strong analytics (own KPIs) and excellent stakeholder communication.

• IATA DG/IMDG and 49 CFR HAZMAT certifications.
• Life sciences/diagnostics/biological sample logistics; cold chain experience.
• Startup/high-growth experience.

• US base salary range: $93,000-$134,000; eligible for short- and long-term incentives; healthcare/insurance day one, 401(k) match and profit sharing, and 4 weeks vacation.