Regional Account Team Manager

Role Overview

Candidate must reside in Michigan. You will join our team as a Regional Account Team Manager, responsible for leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts.

Applicants must be authorized to work in the United States without employer sponsorship or support.

• Foster a collaborative and high‑performance team culture focused on exceeding goals and modeling our values of Accountability, Trust, and Transparency.
• Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction.
• Develop and execute strategic account plans that drive customer satisfaction and retention.
• Standardize and implement a lead tracking report to monitor KPIs and assess the performance of the account management team.
• Analyze data and customer feedback to provide regular program management updates on key accounts, highlighting achievements, areas of opportunity, and strategic plans.
• Partner with program management and leadership to develop strategies and provide solutions that inform outreach, marketing, external training, education, and other key program activities which drive goal achievement.

• 3–5 years of experience in account management, with a track record of successful client retention and revenue growth.
• Prior experience leading a team and possessing strong leadership and team management skills, with the ability to motivate and develop a high‑performing team.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to use data to drive decision‑making.
• Strategic thinking and ability to develop and execute effective account plans.
• Proven track record of creating successful customer engagement strategies and campaigns.
• Experience with Microsoft Office suite and Salesforce.
• Curiosity for the energy industry and a passion for driving changes in the way people use energy.
• Ability to understand and effectively articulate technical concepts to various audiences.
• DOT Requirements: if applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Salary Range: $76,100.00 – $ USD.

• Medical, Dental, and Vision Insurance; company‑paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid Volunteer Time.
• Employee Recognition Program – convert your recognition points into gift cards.
• Employee Assistance Program.
• Access to on‑demand training courses to advance further in your career.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.