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Senior Validation Analyst - CRM, CTI & Telephony QA
Job in
Warren, Macomb County, Michigan, 48091, USA
Listed on 2026-08-17
Listing for:
Teleperformance
Full Time
position Listed on 2026-08-17
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
Teleperformance in Warren, MI is seeking an experienced QA/Validation professional to oversee advisor validation across CTI, telephony, and CRM platforms. You will coordinate production validation, log defects with clear evidence, and maintain test assets and execution records to support engineering triage.
The role requires 4–6+ years in telephony/CRM validation, a Bachelor’s degree or equivalent, and strong English communication.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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