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Senior Customer Experience Validation Analyst
Job in
Warren, Macomb County, Michigan, 48091, USA
Listed on 2026-08-29
Listing for:
Teleperformance
Full Time
position Listed on 2026-08-29
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
Teleperformance in Warren, MI is seeking an experienced UAT/QA professional to validate customer journeys, chatbots, and AI-driven workflows. This role focuses on manual and automated testing across multilingual customer experiences, requiring strong English and at least one of French or Spanish.
You will oversee messaging, AI features, and regression suites, log defects, and coordinate with Product, Engineering, and Ops.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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