Guest Service Manager

225 S Canton Center Rd
Canton, MI 48188, USA

Starting wage up to: $21.50/hr. with experience

• 401K with company match
• Daily Pay available

• Execute and maintainfront end operations and service counter.
• Assist guests with questions, purchases and special orders.
• Maintain weekly schedule for front end associates.
• Ensure cashier accuracy and productivity through shrink trax results, produce knowledge, audits and lane accountability.
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol and tobacco purchases.
• Function as person in charge (PIC) in absence of store manager.
• Complete and administer evaluations for front end associates.
• Interview and hire front end associates.
• Train and develop front end associates.
• Operate register and bag guest orders.

• Exemplify key concepts of hospitality when interacting with guests.
• Provide solid leadership and guidance to direct reports.
• Contribute to organizational effectiveness by offering information, suggestions and recommendations.
• Communicate and work with other functional areas of Busch’s operations.
• Adhere to all Busch’s policies, practices and procedures.
• Maintain professional and technical knowledge by completing educational opportunities, reviewing professional publications, benchmarking state of the art practices and networking.
• Build strong working relationships with guests, vendors and associates.

• Previous management experience in a retail environment.
• Proficient management and leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.