Shift Lead

Summary

A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card-based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Ensures food service products are fresh and appealing by rotating products appropriately and removing out-of-date products

• Retail experience / Customer Service Experience Required
• Ability to occasionally lift 50 pounds
• Ability to frequently lift objects up to 10 pounds
• Ability to stand for an entire shift
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler)
• Availability to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays

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