Client Development Executive - Metropolitan Detroit Area

Inside the Job

Your day-to-day work will involve:

• Actively find and generate new business in your assigned market/region, particularly focused on large potential customers/business
• Serve as the initial key contact with new large customers in your market and establish strong relationships with decision-makers within these companies.
• Work with these large customers to discover, diagnose, and solidify their needs and propose/deliver world class solutions.
• Build and maintain strong, strategic relationships with assigned Miller Knoll dealer partners to drive alignment, collaboration, and achievement of targeted business results.
• Manage the first sale/project with these large account from start to finish including formulation of sales strategy for the account and coordination of necessary resources.
• Identify opportunities to ‘take’ large customer sales from our competitors where possible
• Develop strong relationships across Miller Knoll internal teams to provide sales support for these accounts to achieve desired results.
• Enable a smooth transition to an appropriate sales role within the region to maintain the account and preserve the ongoing customer relationship, once the relationship is firm and headed for longer-term results
• Maintains Salesforce (CRM) information so the RSD can accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Maintain up-to-date client information, provides reports as requested, to ensure we identify our top customers and how we’re performing with them

Needed skills and experience for this role include:

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years of experience of successful contract or capital goods selling experience, preferably including experience developing new business
• Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities, calculate risks and commit to action.
• Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
• Innovative, self-starter with the self- confidence and ability to represent Miller Knoll in a professional, ethical manner to gain a high level of confidence.
• Proven success at quickly building mutually beneficial relationships with customers/partners and ability to establish relationships at the senior decision‑making levels within an organization.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Excellent verbal, written and interpersonal communication ability with strong emphasis on listening.
• Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results‑oriented.
• Demonstrated high-level of financial and business acumen.
• Thorough knowledge of Miller Knoll products, services and culture, as well as the ability to distinguish Miller Knoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.