Technical Sales Representative

Purpose of Position

The primary responsibility of this role is to build, maintain, and expand client relationships within an assigned territory, positioning Erie Architectural Products as the preferred curtain wall vendor. This individual will work closely with Sales, Estimating, and leadership teams to provide critical project information, support bid strategy, and establish themselves as a subject matter expert in the curtain wall industry.

• Build relationships with key decision makers and owners of our customer base.
• Build relationships with our customers’ key partners (owners, architects, consultants, contractors) and position yourself to sell Erie.
• Support our customers in selling Erie (the company and products) to our customers key partners.
• Find, research, qualify and develop potential customers for Erie in assigned territory. Make recommendations to Sales Team regarding new customers
• Maintain and develop customer database in assigned territory to justify classification. Review on a semi-annual basis.
• Help with account receivable when notified by Finance Team of an issue.
• Take responsibility for customer issues when assigned.
• Complete and maintain CRM profiling of all our customers in assigned territories.
• Prequalify project opportunities to ensure they fit with the strategic vision of the company and meet our overall sales goal.
• Provide winning strategies for project opportunities in assigned territories.
• Participate in and support the inside sales effort. Including, but not limited to, takeoffs, scope qualifications, system selections, marketing literature, prequalification, substitution requests, schedules, value engineering, design assist activities, etc.
• Provide fact-based market intelligence regarding why we won and lost jobs to the Sales Team.
• Individuals must have the ability to sell value above price.
• Coordinate resource requirements including technical support, territory management supports, etc. through National Sales Manager.
• Extensive interaction with existing US-based sales team in target markets.

• Develop a full understanding of market and competitive dynamics including knowing participants, how jobs are won and lost, etc. in assigned territory. Capture this in the territory plan.
• Own and refine assigned territory plans and provide recommendations on how to further develop the territory to Sales Team on a semi-annual basis.
• Take leadership in achieving the annual sales goals of assigned territories.
• Support achieving the annual sales goals of other territories.
• Submit trip reports for all account visits.

• On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project.
• Ensure that the Design Assist Process is followed correctly:
  Project Set Up, Kick Off Meetings, Check Ins, Submittals etc. are conducted rigorously, fully and on time.
• Once Projects have been secured, work with the Design Manager to lead the design portion of the Project Kick-Off meeting with EAP's Delivery Team.
• Ensure that all aspects of the Design Proposal, including pricing, have been fully explained to the Delivery Team and are understood.
• Ensure that the handover between Sales/Estimating and the Project Team is conducted correctly and comprehensively, including the Outstanding Items List.
• Take part in Design Assist Calls for Projects, facilitate the development of these details to sign off by the Client's Design Team.
• If needed intervene in the Design Assist calls to ensure that the Meetings run well and are productive.
• Ensure that items are in the Outstanding Items List and addressed rapidly in the Design Assist meetings to ensure that these are closed out successfully.
• Review Project Progress with the Project Manager on a Monthly Basis, with key focus on Project Schedule Management and material ordering and delivery milestones being hot on time – elevate internally and with the Customer if needed.
• Generally, support the EAP Project Delivery Team wherever needed.

• Goal oriented and self-motivated with a strong desire to succeed
• Detail…