Upper Extremities Sales Associate - Grand Rapids

Overview

Field-based Upper Extremities Sales Associate – a position focused on building customer relationships, supporting the senior Sales Representative, and driving product adoption within the assigned territory.

• Partner closely with the Sales Representative(s) to learn the Upper Extremities business and contribute to territory growth.
• Collaborate on the sales call pattern: cover cases in the territory, promote products, build sets, manage inventory, and progress to converting customers to Stryker.
• Attend surgeries to ensure all products are available for surgeon use and to instruct surgeons on product use and functionality.
• Educate doctors, nurses, and staff on proper use, maintenance, and updates of Stryker products.
• Work with sales teams to contact customers, identify sales opportunities, and deliver excellent customer service.
• Identify the needs of new prospects in collaboration with the Sales Representative and develop appropriate responses.
• After extensive product training, tailor Stryker’s promotional message based on customer knowledge, advise on product selection, and answer questions about functionality and differentiation from competitors.
• Perform field calls for assigned accounts and territory.
• Assist in implementing new sales plans and marketing strategies to position the organization competitively.
• Collaborate with the organization to meet and exceed business targets (quotas).
• Serve as the primary backup contact for the Sales Representative(s).
• Acquire a basic understanding of regulatory compliance issues and adhere to these guidelines.
• Help resolve any issues or questions that arise in accounts.
• Partner on inventory management and building proper inventory levels and sets to meet customer needs.
• Assist in acquiring and processing Customer Purchase Orders (POs) for proper invoicing.
• Maintain training in sales skills and product knowledge.
• Market the product line based on functionality, features, and distinguishing factors.
• Stay current on industry, customer, and competitive trends.
• Participate in sales meetings and professional association meetings, including outside regular business hours.
• Consistently adhere to compliance and the principles of responsibility, safeguarding privacy, acting with ethics, and following applicable laws and company policies.

• Bachelor’s Degree OR Associate’s degree or Medical Certification (e.g., CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience.
• High School Diploma + at least 4 years of professional and/or related experience.
• 4+ years of active duty military service.

Base salary of $65,000 plus possible commission and/or bonuses, along with standard benefits.

Travel is 20% of the time.

Roles may be remote, field-based, onsite, or hybrid (combination of alternate workplace and Stryker facility) depending on the specific position and job requirements.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discriminate based on pay inquiry or disclosure, except under stated circumstances.

Employees and new hires in sales and field roles that require customer account access may be required to obtain the COVID-19 vaccination as an essential function of their role.