Account Executive

Account Executive

The Account Executive is responsible for identifying, pursuing, and closing new business opportunities across new and existing accounts to support Gilson's growth objectives. This role requires strong prospecting discipline, a solution‑oriented sales approach, and the ability to build lasting customer relationships. Success is measured by consistent pipeline development, achieving revenue goals, and effective account ownership.

Position reports to the Sales Managers.

• Drive account growth by building strong customer relationships, understanding client goals, recommending solutions, and identifying opportunities to expand, while aligning solutions with client and Gilson objectives.
• Develop a solid understanding of Gilson's products, services, systems, and workflows.
• Anticipate customer needs by understanding how projects, timelines, and processes connect over time.
• Oversee day‑to‑day communication and manage customer expectations; proactively communicate timelines, action items, and changes to maintain alignment and customer satisfaction.
• Collaborate with internal teams to ensure alignment on accurate job specifications, estimating, and production coordination for successful outcomes.
• Use the CRM to document client information, track communications, and support account growth strategies.
• Meet defined retention and account growth targets.

• Drive new business development by prospecting, qualifying, and closing opportunities through outbound outreach, referrals, networking, trade shows and events, and participation in Sales & Marketing initiatives.
• Lead discovery conversations to identify and align customer needs with Gilson's solutions.
• Own the full sales cycle from initial outreach through close.
• Direct proposal development, estimates, and sales presentations in collaboration with internal teams.
• Actively manage, forecast, and advance the sales pipeline using the CRM to provide visibility into pipeline health and growth opportunities.
• Meet or exceed individual sales goals for revenue, new accounts, and close rates.

• Leverage and embrace AI‑powered tools to support prospecting, follow‑ups, meeting preparation, and sales efficiency as appropriate.
• Local and occasional national travel may be required.
• Represent Gilson professionally to prospective customers and partners, as well as at industry events.

• Bachelor's degree, associate degree, or equivalent knowledge, skills, and abilities preferred.
• Ongoing participation in professional sales and account management training is encouraged.

• At least 3‑5 years of experience in sales, business development, account management, or related roles.
• B2B sales experience preferred; print, marketing services, manufacturing, or related industry experience is a plus.

• Strong results‑driven and competitive mindset.
• High expectations of self and accountability for outcomes.
• Professional, confident, and customer‑focused approach.
• Commitment to continuous improvement and growth.

• Proficient in Microsoft Office applications, Dynamics CRM (or equivalent), and MIS systems.
• Comfortable using virtual meeting platforms.
• Embrace AI‑powered tools with a commitment to personal growth.
• Functional knowledge of Adobe Creative Suite is a plus.
• Strong analytical, problem‑solving, and negotiation skills.

• Communicate confidently and professionally with prospects and customers.
• Present solutions, proposals, and recommendations clearly.
• Navigate difficult or sensitive conversations by addressing concerns, changes, and objections in a professional, respectful, and solution‑oriented manner while maintaining strong relationships.

• Set and achieve individual sales goals and action plans.
• Manage multiple opportunities, accounts, and priorities.
• Maintain momentum through proactive outreach, follow‑through, and organization.
• Demonstrate strong time‑management, decision‑making, and ownership skills.

• Competitive Compensation (Base Salary Plus Commission).
• Comprehensive Benefits (401(k) with Company Match, Medical and Dental).
• Expense Reimbursement.
• Company Phone or Stipend.

Compensation details: 19‑28 Hourly Wage.