Account Executive - Home Service Plans

Job Summary

At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs.

This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling. Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential.

If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong.

• Performance-Based Earnings: Competitive base pay + uncapped monthly commission
• Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
• Winning Team Environment: Collaborative, high-energy culture with supportive leadership
• Early pay option with Pay Activ!
• Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
• Set Up for Success: Paid training, ongoing coaching, and continuous development

• Conduct outbound calls using a provided lead list to engage current customers
• Identify coverage gaps and present additional products through cross-selling and upselling strategies
• Clearly communicate product details, including terms and conditions, to ensure customer understanding
• Execute call strategies with a focus on active listening and customer‑centric selling
• Maximize conversion opportunities by aligning solutions with customer needs
• Maintain professionalism through strong communication and clear enunciation
• Embrace coaching and feedback to continuously improve performance
• Consistently meet and exceed program KPIs and performance expectations
• Demonstrate reliability through strong attendance and accountability
• Support additional tasks and initiatives as needed

• A results‑driven mindset with motivation to achieve and exceed goals
• Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans)
• Strong communication and active listening skills
• Positive attitude with a team‑oriented approach
• Coachable and open to continuous feedback and development
• Resilient and able to navigate rejection with professionalism
• Comfortable multitasking across multiple systems
• Ability to adapt in a fast‑paced, high‑energy environment
• Passion for delivering exceptional customer experiences with energy and excellence

• High School Diploma or equivalent preferred
• Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans

• Ability to remain seated and work at a computer for extended periods
• Occasionally lift up to 10 pounds, if needed