Fiber Technician - Galesburg, MI

Galesburg, MI - WH
13470 E Michigan Ave
Galesburg, MI 49053, USA

Join the Future of Connectivity with Metronet!

We have an immediate opening for an energetic Fiber Technician in Galesburg, MI.

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high‑speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal or the ONT to consumer electronics (TV, modem, wireless devices, etc.).

• Install and troubleshoot all Metro Net services from the terminal to Customer Premise Equipment (CPE).
• Provide in‑depth customer education on all Metro Net products and services.
• Earn commissions by explaining Metro Net services and products to all customers.
• Remain professional with customers and fellow associates.
• Work toward meeting key performance metrics.
• Other job‑related duties as requested – subject to all applicable state and federal laws.

• High School Diploma or GED.
• Preferred experience with a telecom / fiber company.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work in various conditions, including attics, crawl spaces, and adverse weather.
• Physical ability to climb ladders up to 25 feet with proper safety equipment.
• Able to lift and carry loads up to 75 lbs including ladder.
• Ability to work with basic hand tools and specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license with satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on‑call rotation duties after regular business hours.
• Available to work overtime when necessary, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of medical premiums paid by the company
• Company‑paid disability and life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Associate perks and discounts
• Discounted Metro Net service in our serviceable area
• And more!

• Tools, equipment, and training provided
• Company vehicle and fuel card

Metro Net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran.