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Front Office Assistant; Receptionist

Job in Warren, Trumbull County, Ohio, 44488, USA
Listing for: Axess Family Services, Inc.
Full Time position
Listed on 2026-07-08
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: Front Office Assistant (Receptionist)

Description

$17.00/hour

Full Time (40 hours/week)

General Statement of Duties

To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately.

Essential Responsibilities
  • Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately.
  • Ensure that all required intake, financial and clinical forms are obtained at client’s first appointment.
  • Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments.
  • At each client visit:
    • Have client fill out client information form
    • Collect co-pay/insurance deductible from client
  • Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible.
  • Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client’s electronic record.
  • Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards.
  • Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements.
  • Other duties as assigned.
  • Qualifications

    Must be able to meet agency requirements for criminal back ground check.

    Minimum Education al/Licensure Requirements

    High school diploma or GED preferred.

    Minimum Experience Requirements

    Prior clerical experience preferred.

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