Clinical Program Director​/ACT Team Leader

Job Title

Responsibilities

• Represent agency in community behavioral health system's planning and clinical issues meetings, regularly scheduled and ad hoc
• Maintains Performance Improvement and service evaluation requests.
• Participate in program development opportunities, to include identifying new funding opportunities and expanding existing services/programs as appropriate.
• Maintain facilities license, certification and eventually accreditation and meet any other applicable compliance requirements.
• Collaborates with other community agencies with high community visibility.
• Assist in the development of policy and procedures as needed.
• Maximize financial performance or department, ensuring that service delivery meets Agency expectations.
• Manage the non-clinical operations of the facility (front desk, intake, medical records, etc.)
• Provide supervision to all assigned staff, to include reviewing and approving clinical documentation.
• Ensure staff are functioning and performing within guidelines and standards set forth by accrediting bodies (i.e. OMHAS, CARF, CSWMFT, Ohio Medicaid)
• Provide training and staff development activities in areas such as advocacy, empowerment, communication skills, documentation, medical necessity, and crisis intervention techniques and assessments.
• Share skills and expertise with other agency staff: (e.g., log notes, in-services, workshops, etc.) and will advance own level of skill and competency through participation in continuing education opportunities.
• Compliance with non-clinical standards imposed by licensing, certifying or accrediting bodies.
• Ensures that facility is properly maintained and clean and in accordance with compliance with health and safety standards and accreditation requirements.
• Interacts with surveyors, site inspectors, community mental health partners and client family members etc. as needed.
• Oversee budgetary aspects of program in conjunction with fiscal department to ensure ongoing financial stability of program
• Educate and collaborate with community stakeholders regarding BH services, medical necessity, resources, etc.
• Participate actively and productively in agency meetings and case reviews.
• Chair meetings that address intake of clients, treatment and discharge planning with internal and external service providers
• Ensures compliance with regulatory bodies, to include Medicaid and CARF standards
• Implement quality assurance activities to evaluate quality and appropriateness of services
• Provide continuous quality improvement and resolves identified problems.
• Oversee budgetary aspects of the ACT program in conjunction with fiscal department to ensure ongoing financial stability of program
• Monitor and coordinate impact ratio expectations for ACT Team
• Monitor accuracy and eligibility of client payer sources for billing/reimbursement
• Aid in the development and implementation of policies and procedures to address certification requirements
• Implement quality assurance activities to evaluate quality and appropriateness of services
• Day-to-day supervision to direct service providers of program.
• Works in collaboration with the ACT psychiatric provider to provide clinical direction to staff
• Provides leadership in directing treatment services designed to reduce episodes of harmful outcomes such as use of emergency departments, medical and psychiatric inpatient admissions, arrests and incarceration for program clients
• Guide the team in using collaboration to deliver positive behavioral health, social and individual client outcomes such as client participation in education, competitive employment, and family and social relationships
• Coordinates referrals, assessments, and intakes into the program as well as discharges from the program
• Coordinates and monitors implementation of Individual Treatment Plan (ITP), Risk Assessments, Adult Needs and Skills Assessments (ANSA), and Diagnostic Assessments as a member of multi-disciplinary treatment team for clients on ACT
• Ensures staff is participating and involved in hospital admission and discharge planning for ACT clients
• Complete staff performance evaluations and ensure staff are functioning and performing within guidelines and standards set forth…