PRN OH , Patient Care Coordinator - Interventional Psychiatry; PRN

Patient Care Coordinator - Interventional Psychiatry (PRN)

Location: Warren, OH - 44484
Company: Everbright Health (a division of Careforce Inc)
Pay: $30 per hour

Everbright Health is an AI-powered MSO platform enabling mental health providers to offer advanced interventions within their practice, starting with Transcranial Magnetic Stimulation (TMS) and SPRAVATO. We are backed by a multi-million-dollar seed round from W Health Ventures and Sanos Capital. We have partnerships with 230+ providers across 10+ markets.

This is a role based in Warren, OH - 44484

The Patient Care Coordinator is responsible for administering Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. This role ensures safe and accurate delivery of Interventional therapy while providing positive, compassionate, and professional experience for patients throughout their treatment journey.

The Coordinator plays a dual role in providing high-touch patient care and ensuring smooth administrative operations in a behavioral health clinic. This position involves facilitating the full treatment journey for patients receiving Transcranial Magnetic Stimulation (TMS) and intranasal Esketamine (Spravato®), while also managing administrative responsibilities such as scheduling, checking in patients, collecting payments, and maintaining accurate records.

• This is a PRN / per diem position with variable hours based on clinic and patient capacity (primarily driven by TMS treatment volume).
• Shifts will be scheduled on an as-needed basis to cover PTO, training days, and periods of increased patient demand.
• Weekly hours will remain within the PRN threshold as defined by applicable state law.

Opportunity for conversion to full-time:
As our TMS and Spravato® services grow, PRN team members will be given first priority for full-time roles as they become available.

• Administer TMS and Sparavato treatments per physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report any technical issues, patient concerns, or deviations from protocol to the supervising provider.
• Assist with Administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.

• Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Provide education about treatment processes, expectations, and safety protocols.
• Monitor patients during treatment sessions, assist with pre-/post-treatment assessments, and report concerns to the clinical team.
• Ensure all required clinical documentation is completed and filed accurately.
• Assist with gathering insurance information and verifying coverage for TMS and Spravato®.
• Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team.
• Report daily patient updates, safety observations, and compliance concerns.
• Support clinic flow by helping coordinate room readiness and daily schedules

• High School diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred.
• Proven ability to build trust-based relationships with psychiatrists and community providers, translating those relationships into consistent patient referrals…