Service Engineer
Job in
Warren, Trumbull County, Ohio, 44488, USA
Listed on 2026-08-22
Listing for:
Axelon Services Corporation
Per diem
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Hardware Engineer, Server Engineer, IT Infrastructure, Unix/Linux
Job Description & How to Apply Below
Job Title:
On-Site Service Engineer - Data Center / Server Hardware
Location:
Warren, OH Duration: 5 Months Summary
- Work Mode:
On-site
- Provide on-site technical support for Dell Power Edge and other enterprise server hardware
- Diagnose and resolve server hardware failures and system issues to minimize customer downtime
- Perform hands‑on hardware installation, removal, replacement, and repair of components such as Memory/DIMMs, CPUs, power supplies, fans, hard drives, RAID/HBA components, NICs, GPUs, and motherboards
- Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
- Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
- Perform firmware and BIOS updates and utilize server management tools like Dell iDRAC
- Execute both reactive break/fix and preventive maintenance following established procedures
- Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
- Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
- Escalate complex technical issues when appropriate
- Participate in on‑call rotations and provide extended coverage as required
- Minimum 3 years of hands‑on experience supporting enterprise servers, data center hardware, or similar infrastructure
- Direct, hands‑on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components
- Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans, PCIe components, or GPUs
- Experience working with rack‑mounted enterprise servers in a data center, field service, or customer environment
- Strong understanding of server hardware architecture and troubleshooting methodology
- Experience with hardware diagnostics, BIOS/firmware, and server management tools
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem‑solving skills with the ability to independently diagnose hardware issues
- Comfortable working independently in a customer‑facing environment
- Ability to clearly communicate technical issues and resolutions to customers and internal teams
- Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on‑call schedules
- Experience supporting Dell Power Edge servers
- Dell or other enterprise hardware certifications
- Experience with iDRAC, iLO, or comparable server management platforms
- Experience supporting GPU/AI server infrastructure
- Experience with data center operations, rack/stack, structured cabling, or server deployment
- Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
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