Sales Coordinator

Do you have a strong work ethic and the desire to join an organization that invests in its people through cross‑training and development? Clark Dietrich fosters a work‑life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL by applying to the Sales Administrator position at our [location], location.

Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

• Greets, welcomes, and directs all visitors and employees
• Maintains a welcoming environment by keeping the reception area clean and maintaining security
• Directs all phone calls to the appropriate person and answers questions
• Serves as a customer contact for Order Management
• Builds and maintains customer relationships
• Initiates the production cycle by receiving and entering orders for production
• Reviews pricing and product for accuracy
• Works with the sales manager to meet or exceed company metrics
• Coordinates and schedules the daily shipping schedule and the filling of partial truckloads while working with the shipping coordinator
• Advises customers of ship dates and times, schedules daily truck schedules with accurate delivery dates, and follows up to assure on‑time delivery
• Serves as a customer contact for all quote management
• Enters quotes with pricing guidelines
• Faxes or emails quotes to customers and sales reps and follows up on current quotes
• Tracks and follows up on quotes
• Establishes a means of regular contact with customers and records market information
• Logs significant discussions in the CRM and establishes regular calling patterns to the customer base
• Communicates pertinent information to account reps, territory managers, and plant management

• Attends the morning shipping update meeting
• Dispatches literature requests
• Resolves sales adjustments (credits) and coordinates returns/pick‑ups, logs necessary incidents using CRMs
• Maintains and updates customer contact information
• Attends regularly scheduled sales training meetings
• Assists other reps with duties when needed
• Limited travel to assigned territory

• Strong communication, customer service, and organizational skills
• Detail oriented
• Able to work in a team environment
• Excellent Microsoft Office skills
• Strong interest in continuous improvement
• Ability to work with off‑site locations to resolve problems
• Strong work ethic

• 2+ years of experience selling in a manufacturing environment
• The military equivalent will be recognized in lieu of education and/or experience

• Ability to analyze complex issues

• Office

• Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
• 401(k) with company match
• Annual Incentive
• Paid Time Off
• Tuition Reimbursement
• Professional Certification Reimbursement Program
• Community Service Day