Water Utility Superintendent

Water Utility Superintendent

Primary Role Pennsylvania American Water is seeking an experienced, passionate utility professional to lead our operations in Warren, PA! As the Superintendent of Operations, you will oversee the day-to-day business that provides safe, healthy, and reliable water services to roughly 5,000 local customers. The Operations Superintendent supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
• Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
• May be involved in customer service related issues.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Work collaboratively with other functional leads to mitigate business risks.
• Implement effective communications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impacting the business
• Knowledge of process and operational areas

Experience/Education

• Bachelors preferred
• Will consider those with equivalent work experience
• Minimum 2-5 years experience in operations
• PA DEP Water Operator license is a plus

Travel Requirements

• Local and occasional regional travel

Work Schedule

• Full-time On-site Monday-Friday, 7:30am-4pm
• On-call responsibility

Competencies

• Manages Complexity
• Ensures Accountability
• Directs Work
• Develops Talent
• Builds Effective Teams
• Balances Stakeholders