Production Control Specialist

Production Control Specialist

Department: Production

Reports To: Production Operations Manager

Direct Reports: None

Location: Warren, Rhode Island — on-site

Status: Full-time, hourly, non-exempt

Rate: $28.00–$32.00 per hour, target $30.00

The Production Control Specialist is responsible for coordinating and expediting the daily flow of all production orders — customer, marketing, internal stock, and work-in-process orders from Purchasing — throughout the manufacturing process to ensure products are completed accurately, efficiently, and shipped on time. Working alongside the Production Operations Manager, this position serves as the central point of communication between Production, Purchasing, Customer Service, Quality Control, and Fulfillment.

This role combines production coordination, production systems management, and production reporting. The Production Control Specialist monitors work-in-process (WIP), prioritizes production based on customer commitments, maintains production schedules and reports, and proactively identifies and resolves bottlenecks before they impact delivery. The role executes against the daily production schedule released by the Production Operations Manager and is accountable for every released order moving through the facility to its committed date — or for flagging early, with data, when it will not.

It publishes the on-time and at-risk picture on a fixed cadence, and is scoped as a senior specialist rather than a coordinator because it carries the working knowledge of the production schedule as depth behind the Production Operations Manager. Success in this role requires exceptional organizational skills, attention to detail, the ability to multitask in a fast-paced environment, a strong sense of urgency, and the directness to elevate a commitment at risk early and with the data, rather than absorbing it quietly.

• Coordinate the daily flow of all production orders throughout the manufacturing process.
• Monitor all open work orders to ensure production milestones are met and customer ship dates remain on schedule.
• Prioritize work based on customer commitments, production capacity, and business needs.
• Expedite high-priority, VIP, and rush orders through each manufacturing department.
• Own the movement of every released order through the facility to its committed date — through every stage, finishing, wash and polish included — and flag it early, with data, when a date will not be met.
• Before a push-in or expedite is released, surface its effect on existing commitments — which orders slip and by how much — so the trade is made with the data in front of it.
• Work closely with department supervisors and team leaders to balance workloads and maximize production efficiency.
• Monitor work-in-process (WIP) and quickly identify production delays or bottlenecks.
• Escalate production issues and recommend solutions to the Production Operations Manager.

• Review and maintain production work orders in the system, and release them against the schedule set by the Production Operations Manager.
• Verify work orders contain accurate customer personalization, metal type, gemstone information, sizing, and special instructions.
• Ensure all required materials, documentation, and routing accompany each order throughout production.
• Update work order status throughout the manufacturing process.
• Monitor aging work orders and follow up to ensure timely completion.

• Maintain accurate production information within the company’s production system of record.
• Update production routing, work order status, inventory transactions, and order completion throughout the day.
• Monitor ERP dashboards to identify delayed orders, material shortages, and scheduling conflicts.
• Generate production reports to support scheduling, and operational decision-making.
• Ensure production data remains accurate and synchronized across ERP software and supporting documentation.
• Support system implementation and testing, process improvements, and adoption of new workflows on the floor.

• Maintain daily production…