Dispatcher, Transportation

Dispatcher – First Student

Location:

Warren, RI (supporting Bristol/Warren, Barrington & statewide operations)

Pay Range: $24.00–$28.00/hour, based on experience and qualifications

Schedule:

Full‑Time | 5 days/week | Minimum 8‑hour shifts | Overtime opportunities available.

Hours:

AM/PM shifts ranging approximately between 6:00 AM – 5:00 PM

• Competitive pay: $24.00–$28.00/hour, based on experience
• Full‑time hours with overtime potential
• Medical, Dental & Vision benefits
• 401(k) retirement savings plan with company match eligibility
• $10,000 company‑paid Life Insurance
• Company‑paid disability benefits where applicable
• Paid time off and holidays (where applicable)
• Perk Spot employee discount program, offering savings on travel, entertainment, shopping, restaurants, cell phone plans, and more
• Positive and rewarding work environment
• Tremendous career advancement opportunities due to our strong presence across North America
• Stability, training, and growth with an industry‑leading transportation company

• Oversee daily routes, scheduling, and bus coverage to ensure service continuity and on‑time performance
• Coordinate driver assignments and support route coverage needs
• Counsel and coach drivers and monitors on day‑to‑day operational matters
• Handle heavy phone and radio traffic while communicating with drivers, schools, and management
• Receive scheduling concerns and driver complaints; escalate issues to Operations leadership as needed
• Serve as a communication liaison with contracted customers and internal stakeholders
• Provide solutions to route delays, pick‑up/drop‑off concerns, and operational challenges
• Maintain dispatch records, logs, reports, and operational documentation
• Assist with payroll support, charter scheduling, billing, or clerical duties as needed
• Support day‑to‑day operational oversight and complete special projects as assigned
• Perform back‑up driver or miscellaneous operational duties when necessary

• 3–5 years of dispatching, transportation, logistics, terminal operations, or related experience preferred
• High school diploma or equivalent required
• Previous school transportation, fleet operations, dispatch, or driver experience strongly preferred
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Strong organizational skills with ability to work effectively under deadlines and time constraints
• Computer proficiency, including Microsoft Office applications
• Ability to multitask and work in fast‑paced operational environments
• Reliable attendance and scheduling flexibility required

• This position supports multiple service areas and operational schedules
• Employees should expect 5 days per week, minimum 8‑hour shifts, and potential overtime opportunities
• Schedule flexibility with work hours ranging approximately between 6:00 AM and 5:00 PM
• Support for operations in Bristol/Warren, Barrington, and statewide locations as needed
• Subject to DOT drug testing and physical requirements
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason
• Commitment to a drug‑free workplace

First Student is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.