Part Time - Patient Registration Customer Service Representative

Location: LifePoint Faquier Hospital

Shift: PRN – part time, work as needed. Open availability required for day, evening, and overnight shifts, including holidays and weekends. Shifts range between 8–12 hours and include a rotating on‑call schedule. PRN associates will be cross‑trained in multiple departments as needed.

Role Overview: Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into the hospital.

No healthcare background? No problem. We’ll train you every step of the way – this role is a fantastic launchpad for a growing healthcare career.

• Make a Real Difference – support and reassure patients during stressful times.
• Learn Healthcare from the Ground Up – gain knowledge from insurance basics to hospital workflows.
• Fast‑Paced, Never Boring – work across computer screens, phone calls, and in‑person interactions while balancing accuracy with compassion.
• Supportive Team Environment – surrounded by teammates who have your back and leaders who want to see you succeed.

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass a background check, drug test, and meet vaccination requirements.

• Medical or healthcare experience (but not required).

For this U.S.

-based position, the base pay range is $16.00–$21.10 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.

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