Housekeeping Supervisor | Airlie Hotel + Conference Center | Warrenton, VA

Housekeeping Supervisor | Airlie Hotel + Conference Center | Warrenton, VA

Requisition Number: HOTEL
019465

• Posted :
  August 7, 2026
• Full-Time
• On-site

Showing 1 location

• Gifted PTO Policy and paid holidays at double pay.
• Access to portion of your earned wages before payday.
• Discounted hotel stays within PM Hotel/Modus portfolio.
• Tuition reimbursement opportunities - when you grow, we grow!
• Affordable health, dental and vision insurance, plus 401(K)
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.

What You'll Do:

• Verify room status on AM report; report discrepant rooms; prioritize and update status of check-out rooms.
• Distribute assignment sheets to designated staff. Maintain accurate records of assignments for security.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Conduct regular inventories of supplies and assist with purchasing decisions
• Check room attendant’s closet for proper supplies, neatness, cleanliness or mechanical problems.
• Inspect rooms cleaned by room attendants using designated checklist to ensure rooms are up to hotel standards and follow up with necessary corrections.
• Check vacant rooms, verify status and update status of discrepant rooms throughout shift as well as check DNR rooms for status.
• Mark dirty sheets of randomly selected assigned rooms and follow up to ensure attendants have changed sheets. Council when necessary.
• Inspect public areas, restrooms, meeting and office space for cleanliness utilizing designated checklist.
• Complete work orders for maintenance repairs and submit to housekeeping. Contact maintenance directly for urgent repairs.
• Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items.
• Monitor and handle guest complaints to ensure guest satisfaction.
• Provide feedback on staff performance to manager as well as report any disciplinary problems.
• Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action necessary.
• Check PM reports for accuracy and completeness. Complete night counts in accordance with departmental standards.
• Manage staffing needs based upon business levels.
• Manage the receipt and distribution of deliveries of supplies, linens, etc.
• Effectively communicate with other departments throughout the shift
• Knowledgeable of hotel fire and emergency procedures.
• Adhere to Lost and Found and Key Control policies.
• Successful completion of the training/certification process.

Secondary Job Functions

• Assist the operations of the Laundry Attendant including Washer and Dryer to include:
• Use cleaning chemicals according to OSHA regulations and hotel requirements as well as adhere to all health department, sanitation and safety regulations.
• Check the working condition and cleanliness of laundry and dry cleaning machinery and equipment as well as monitor usage of chemicals and water to maximize consumption.
• Separate soiled linens, terry, etc. and sort all stained/damaged items and determine status for rewash or discard. Maintain continuous inventory of items discarded. Make sure to remove all debris on floors after sorting.
• Place items in laundry machine by weight and add designated chemicals for specified time periods. Remove when done and inspect for cleanliness before placing in linen carts.
• Place items in dryer for specified time/temperature.
• Fold Laundry in an effective and timely manner to avoid wrinkling
• Remove lint and debris from dryer filters and change filters, maintain cleanliness throughout work area, remove trash, and breakdown/clean work areas/equipment upon conclusion of shift. Use designated chemicals/supplies to clean laundry room.
• Maintain cleanliness and organization of supply/storage closets and restock as necessary.

Make up cribs and rollaway beds.

What You Bring to the Table

• Knowledge of proper cleaning techniques, requirements and use of equipment
• Knowledge of safe and proper chemical handling
• Ability to: a) maintain hotel standards, policies and procedures, b) prioritize and organize work assignments, direct performance of assigned staff and follow up with corrections where needed.
• Ability to endure working area of high temperatures with accumulations of lint
• Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Demonstrated ability to train staff and ensure high level of customer service.

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE

As part of an…