ERP Specialist

Grade 9-11 Non-Exempt This position is a proposed position for FY27. The Town will begin accepting resumes and conducting interviews for qualified candidates in anticipation of filling the position on or after July 1, 2026, pending final budget approval and authorization. POSITION OVERVIEW

The Tyler Munis ERP Specialist is responsible for the technical administration, security, data integrity, and ongoing maintenance of the Town’s Tyler Munis enterprise resource planning (ERP) system. This position ensures the system is reliable, secure, and properly configured to support Town operations.

• ERP System Administration & Data Management. Administers and maintains the Town’s Tyler Munis ERP system, including system configuration, security roles, and user access. Maintains data integrity, consistency, and accuracy across all Munis modules. Monitors system performance and assists with software upgrades, patches, and new releases. Maintains technical documentation related to system configuration, security roles, and administrative procedures. Supports disaster recovery, backup verification, and business continuity activities related to the Munis system.
  
  Serves as the technical administrator for the ERP system; business process ownership and detailed functional configuration within individual modules remain the responsibility of the respective departments.
• User Access, Security, and Technical Support. Serves as the primary technical point of contact for Munis system administration and vendor support. Creates and maintains user accounts, permissions, and security controls in accordance with Town policies. Troubleshoot system, access, and data-related issues and coordinates resolution with the ERP vendor and internal IT staff.
• Data, Reporting, and Integration Support. Supports data imports, exports, and reporting activities for departments. Assists with data validation and reconciliation as needed to support operational and reporting requirements.
• Additional IT, ERP, & Compliance Support: Provides support to the IT Department on related systems, projects, and initiatives as assigned by the Director of IT. Assists with the maintenance and troubleshooting of the ERP platform while ensuring all system configurations, user access controls, and data handling practices strictly adhere to compliance and security standards. This position will be required to complete a background CJIS certification to work on sensitive data.

Experience equivalent combination of education, training, and experience may be considered.

• Associates or Bachelor’s degree in IT, IS, or related field
• Minimum of two (2) years of working knowledge and experience with local government. ERP applications, preferably Munis; or an equivalent combination of education and experience.

• Associates or Bachelor’s degree in IT, IS, or related field
• Minimum of five (5) years of working knowledge and experience with local government ERP applications, preferably Munis; or an equivalent combination of education and experience.

• Associates or Bachelor’s degree in IT, IS, or related field
• Minimum of eight (8) years of working knowledge and experience with local government ERP applications, preferably Munis; or an equivalent combination of education and experience.

All Levels – Valid Virginia (VA) Driver's License – Must have upon hire. If relocating to VA, a valid VA driver’s license is required to be obtained within one (1) year from date of hire.

• Knowledge of administering enterprise systems or ERP platforms. Preferably experience supporting Tyler Munis in a municipal or public sector environment.
• Experience with database systems and data management concepts.
• Knowledge of enterprise application security, user role management, and access controls.
• Ability to manage system security and safeguard sensitive and confidential data.
• Ability to effectively communicate and interact with supervisors, members of the general public, employees, Town Officials and others…