Membership Concierge III
Job in
Warrenville, DuPage County, Illinois, 60555, USA
Listed on 2026-02-28
Listing for:
Lifetime Fitness
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Facilitate check-in process for members and guests entering club;
Proactively builds relationships with members and guests, regularly creating over the top service experiences;
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments;
Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction;
Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
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