Membership Concierge II
Job in
Warrenville, DuPage County, Illinois, 60555, USA
Listed on 2026-07-12
Listing for:
Lifetime Fitness
Full Time
position Listed on 2026-07-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Serve as the first point of contact for members and guests and create extraordinary experiences;
Build relationships with members and guests and educate them about club programming, events, pricing, and policies;
Handle inbound phone calls and outbound outreach to support engagement and acquisition;
Assist members with account maintenance, changes, and transactions including payments for programs, services, and products;
Contribute to member retention through service recovery and personalized recommendations
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