Customer Service Representative II- Warrenville, IL
Job in
Warrenville, DuPage County, Illinois, 60555, USA
Listed on 2026-08-26
Listing for:
Endeavor Health
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Communicates professionally to all patients, physicians, and staff members.;
Operates computer terminal to answer, transfer and relay incoming telephone calls.;
Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller’s needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.;
Monitors and escalates call lights to ensure timely responses.;
Launches codes and other emergency alerts.
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