Jira Developer

Overview

Ahava Services is seeking a Senior Jira Developer/Engineer to join their team. This is a fully remote role, with occasional travel to Springfield, IL.

• Design, implement, and enforce Jira platform guardrails to ensure consistency, scalability, and maintainability.
• Develop and maintain reusable component libraries (issue type schemes, workflow templates, request types).
• Create shared assets including global automation patterns and reusable API utilities.
• Promote a “build once, reuse many” mindset across delivery teams.
• Build enterprise-grade, reusable automation using Automation for Jira.
• Develop standardized automation assets such as global templates, approval flows, notification patterns, and reusable webhooks/APIs.
• Ensure automation aligns with performance guardrails, avoids anti-patterns, and supports long-term sustainability.
• Design and implement secure Jira integrations using REST APIs and webhooks.
• Integrate Jira with Microsoft Power Platform (Power Automate, Power Apps), Service Now, Microsoft 365 (Teams, SharePoint), and identity platforms (Azure AD, Okta).
• Implement role-based access control, permission schemes, and segregation of duties.
• Configure and manage SSO, SAML, OAuth, and identity federation.
• Ensure protection of PII and sensitive data in regulated environments.
• Perform bulk data operations, data validation, and hygiene activities.
• Provide guidance on Jira Cloud and Data Center migrations, ensuring data integrity and configuration parity.
• Maintain clean, reportable data structures to support analytics and KPIs.
• Support Scrum and Kanban teams using Jira as the system of record.
• Configure boards, workflows, backlogs, and reports to enable planning, prioritization, capacity tracking, and delivery metrics.
• Participate in sprint ceremonies and continuously improve Jira usability.
• Partner with Product Owners, Scrum Masters, and PMs to ensure Jira accelerates delivery.
• Produce high-quality documentation including platform architecture, standards, runbooks, and automation/integration guides.
• Lead knowledge transfer sessions to upskill internal teams and ensure long-term platform sustainability.
• Serve as a trusted advisor on Jira best practices, governance, and roadmap planning.

• 6–10+ years of overall IT or software delivery experience.
• 5+ years of hands-on Jira administration and development experience in enterprise or public-sector environments.
• Deep expertise in Jira Software, Jira Service Management, Confluence, advanced JQL, and complex configurations (workflows, schemes, permissions, screens, custom fields).
• Proven experience establishing platform governance and reusability through guardrails, reusable components, global automation, and API utilities.
• Strong hands-on experience with Jira REST APIs, webhooks, and enterprise integrations.
• Solid understanding of security, compliance, audit readiness, and regulated environments.
• Hands-on Agile experience supporting Scrum and Kanban teams.
• Excellent communication, documentation, and stakeholder engagement skills.

• Certifications:
  
  Atlassian ACP, ITIL 4, CSM or PSM
• Advanced tooling and development:
  Script Runner (Groovy), Java, Type Script/Node.js, Python, config-as-code, SQL
• Advanced Jira Service Management experience:
  Assets/CMDB, SLA design, complex request and approval workflows, virtual agent routing
• Reporting and analytics experience using Power BI and KPI data pipelines
• Experience integrating Jira with Service Now and Microsoft Power Platform in large enterprise environments