Telecommunications Engineer II

Hourly Pay Range

$41.64 - $64.54

• Position:
  Telecommunications Engineer II
• Location:
  
  Warrenville, IL
• Full Time
• Hours:
  
  Monday-Friday, 8:00am - 4:30pm
• Hybrid Position
• Local travel to other corporate sites will be required as needed.

The Systems Engineer II’s role is to ensure the stability, integrity, and efficient operation of the in‑house information systems that support core organizational functions. This is achieved through researching, designing, building, configuring, testing, deploying, analyzing, administering, and maintaining/supporting environments and hardware, infrastructure and software platforms, and software technology components to meet current and future business needs for their specific technology portfolio.

The Systems Engineer II will apply proven communication, analytical, and problem‑solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. The Systems Engineer II is responsible for researching, designing, building and planning as well as maintaining capabilities and executing on projects related to systems analysis, integration and support, scripting, developing solutions to support hardware, infrastructure, and software platforms and software technology components.

The Systems Engineer II utilizes advanced systems, scripting and developer skills to execute project work related to analysis, integration, and resolution of moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps lead the definition and update of items in the configuration management plan. The Systems Engineer II designs information systems that are appropriate for users’ needs and consistent with the overall design of the organization’s information systems architecture.

The Systems Engineer II leads aspects of the implementation and design of hardware and software platforms and solutions, developing designs to address business requirements, ensuring system scalability, security, performance and reliability. The Systems Engineer II typically works on more complex and larger impact projects and is expected to design highly optimal systems and processes as a result of broader and deeper experience.

The Systems Engineer II possesses the ability to analyze and troubleshoot issues independently as well as coach other team members. A wide degree of creativity and latitude is expected.

• Execute on objectives related to the on‑going maintenance, expansion or upgrade of Endeavor Health’s software, platforms, infrastructure and devices within Endeavor Health. Collaborate with other Systems Engineers and Architects to ensure that modified hardware and software interacts appropriately across infrastructure and platforms; performance and data conversion impacts are considered; environments are developed and maintained, and other areas of impact are addressed and meet business function and performance requirements.
• Lead and work on technology initiatives within their span of control and portfolio with minimal direction and support, accomplishing critical milestones and applying changes to and using the technology within their span of control.
• Lead complex, hardware and software technology component analysis, and evaluation on resource requirements necessary to maintain/expand service levels or tune hardware and software infrastructure components for optimum performance.
• Install new software releases and system upgrades, evaluate and install patches, and resolve software‑related problems. Patching is inclusive of assessing security patches based on criticality and enterprise impact.
• Support the software, platforms, devices and infrastructure within Endeavor Health by addressing inquiries, reported issues and problems.
• Manage, troubleshoot and resolve alerts and tickets in accordance with detailed documentation from a moderate to high complexity in nature. Identify tickets/incidents that need to be escalated to leadership with appropriate work documented and transition. Provide hardware break/fix resolution while working with associated vendors.
• Perform…