System Administrator

4101 Winfield Rd, Suite 300, Warrenville , Illinois 60555 , United States

Full-time

The Systems Administrator I supports the day-to-day administration, maintenance, and troubleshooting of the organization’s server, cloud, endpoint, and network infrastructure.

This role assists with Microsoft 365 administration, user identity and access management, endpoint management, virtualization, backup operations, patching, monitoring, and basic network support.

The Systems Administrator I works closely with senior infrastructure, security, and help desk staff to resolve escalated technical issues, complete routine system administration tasks, improve documentation, and support reliable IT operations. This position is intended for a technically curious, process-minded administrator who can learn quickly, follow established procedures, communicate clearly, and grow into broader infrastructure responsibilities over time.

Salary starts at 65K per year and will pay based on experience.

Office hours are Monday - Friday 8am - 5pm at our Warrenville location

Key Responsibilities:

• Assist with administration and support of Windows Server environments, including routine maintenance, patching, monitoring, and basic troubleshooting.
• Support Microsoft Hyper-V virtualization environments, including basic virtual machine administration, resource monitoring, snapshot/checkpoint awareness, and escalation of host or storage issues.
• Assist with Veeam backup and recovery operations, including reviewing backup job status, escalating failures, helpingvalidaterestores, andmaintainingbackup documentation.
• Perform basic Microsoft 365 administration tasks, including user and group management, license assignment support, mailbox and distribution list assistance, and service health awareness.
• Support Microsoft Intune endpoint management tasks, including device enrollment assistance, compliance and configuration profile troubleshooting, application deployment support, and device inventory review.
• Assist with identity administration in Active Directory and Microsoft Entra , including user lifecycle tasks, group membership changes, password resets, MFA support, and access troubleshooting.
• Maintain familiarity with Azure concepts andassistsenior administrators with basic Azure administrative tasks, monitoring, and documentation as assigned.
• Provide basic networking support and troubleshooting for DNS, DHCP, TCP/IP, VPN connectivity, VLAN awareness, wireless connectivity, and general LAN/WAN issues.
• Respond to escalated help desk tickets involving servers, endpoints, identity, Microsoft 365, network connectivity, application access, and related infrastructure services.
• Use Power Shell and administrative tools to gather information, perform routine tasks, andassistwith automation under guidance from senior staff.
• Monitor system alerts, backup notifications, security notifications, and service health dashboards, escalating issues according to established procedures.
• Assist with endpoint, server, and application patching activities while following change management and maintenance window expectations.
• Create andmaintainaccuratedocumentation for procedures, configurations, troubleshooting steps, inventory, recurring tasks, and known issues.
• Follow IT security policies and best practices, including least privilege access, secure authentication, change control, and careful handling of sensitive information.
• Participate in infrastructure projects, system upgrades, migrations, hardware replacements, and technology rollouts as assigned.
• Collaborate with help desk, infrastructure, network, security, and application teams to resolve issues and improve operational reliability.
• Provide professional,timely communication to end users and internal IT teams, including clear ticket notes, status updates, and escalation details.
• Participate in after-hours maintenance or on-call support as needed for critical system issues or planned infrastructure work.
• Other duties as assigned.

Requirements:

• Associate degree or bachelor’s degree in IT, Computer Science, Information Systems, or a related field preferred; equivalent hands-on experience will be…