Support Engineer- Nokia NTAS, CFX

Support Engineer with Nokia CFX-5000

Location: Warrenville IL/ Hybrid

Position Type: Full-time or Contract any

• Support lab functions such as:
  Mobility Lab Portal, Tier 1 Triage/Troubleshooting, Reports, Change Management, Build Management, Preload sheet audit and creation, Health checks, Anomaly Detection.

• Maintain, troubleshoot and provide essential support for Nokia CFX-5000 communication suite (vCSCF, vStateDB, CMRepo) in AIC (AT&T Integrated Cloud) in the Warrenville lab environment.
• Implement configuration updates resulting from GSAT audits on CFX-5000 in AIC.
• Create and manage MOPs for delivery on CFX-5000 in AIC.
• Maintain and update security tools on CFX-5000 in AIC.
• Develop commands to perform system test (Test Management and Tracking System) on CFX-5000 in Cloudband.

• Bachelor’s degree in computer science, Information Technology, or related field.

• Pay Range Min: $73,000/ year
• Pay Range Max: $112,000/ year

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to  for investigation.