Patient Access Quality Improvement Lead
Job in
Warrenville, DuPage County, Illinois, 60555, USA
Listed on 2026-08-08
Listing for:
Edward Elmhurst Health
Full Time
position Listed on 2026-08-08
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Endeavor Health Careers in Warrenville, IL is seeking a Patient Access Quality Improvement Analyst responsible for monitoring, evaluating, and enhancing the performance of call center customer service representatives. You will review recorded calls, provide actionable feedback, and work with management to develop training programs and quality benchmarks to drive continuous service improvement.
Experience in call center QA and excellent written/verbal communication are essential; associates
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