Sales & Customer Success Coordinator
Listed on 2026-08-15
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Sales
CRM Systems & Management, Customer Success Management, Inside Sales, Client Relationship Management -
Customer Service/HelpDesk
CRM Systems & Management, Customer Success Management, Client Relationship Management
Crystal Klear Cleaning is seeking an energetic, organized, relationship-driven professional who loves helping people and enjoys sales. This individual will be the first impression of our company and will convert leads into loyal customers while providing exceptional customer service.
The role combines inside sales, customer success, business development, scheduling support, and administrative duties.
Primary ResponsibilitiesCrystal Klear Cleaning is seeking an energetic, organized, relationship-driven professional who loves helping people and enjoys sales. This individual will be the first impression of our company and will convert leads into loyal customers while providing exceptional customer service.
The role combines inside sales, customer success, business development, scheduling support, and administrative duties.
Sales & Lead Management- Respond to calls, emails, texts, and web inquiries.
- Schedule estimates and follow up on all leads.
- Convert prospects into recurring customers.
- Maintain Housecall Pro CRM.
- Track sales metrics and request reviews and referrals.
- Resolve customer concerns professionally.
- Coordinate re-cleans and follow-up calls.
- Improve customer retention and satisfaction.
- Assist with scheduling, invoicing, customer records, estimates, and office operations.
- Build relationships with Realtors, property managers, medical offices, apartment communities, assisted living facilities, and commercial prospects.
- Participate in networking events and support marketing initiatives.
- 2+ years of sales, customer service, or business development experience.
- Must be computer fluent with Microsoft Office, email, CRM systems, and cloud-based software.
- Excellent written and verbal communication skills.
- Strong organizational and follow-up skills.
- Professional phone etiquette.
- Ability to work independently and remotely when needed.
- Bilingual (English/Spanish) is a strong plus.
- Housecall Pro experience preferred.
Success in this position will be measured through:
- Lead conversion
- Customer retention
- Sales growth
- Response time
- Google reviews
- Referrals
- CRM accuracy
- Customer satisfaction
Friendly, confident, relationship builder, organized, detail-oriented, positive, self-starter, sales-minded, compassionate, and committed to delivering exceptional customer experiences.
Why Join Crystal Klear Cleaning?We don't just clean homes- we enhance people's lives.
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