Retail & Catering Manager

We are looking for a fun and versatile Retail and Catering Manager to join our Management Team at Gulliver’s Theme Park & Resort in Warrington.

Reporting to the Commercial Manager, you will be responsible for all retail, food, and beverage aspects of the business. You will lead, manage, and inspire a team of approximately 90 members across the Resort with the goal to maximize sales, profit, service, and quality. By leading your supervisors and their teams, you will deliver outstanding service, create an exceptional guest experience, and foster a positive work environment.

Building strong relationships with other departments and collaborating to enhance the overall resort guest experience is essential, along with continuously improving based on feedback.

Interviews will take place on Wednesday 18th June 2025.

• Successful management experience in retail and hospitality sectors.
• Strong leadership and team management skills.
• Ability to identify sales opportunities and increase revenue.
• Proven ability to coach and develop team members.
• Capability to manage conflicting priorities under pressure.
• Experience in managing financial budgets.
• Hold a Level 2 Food Hygiene Certificate.
• Ability to multitask and work effectively in a fast-paced, dynamic environment.
• Self-motivated with the ability to work independently.
• Excellent communication skills and ability to build relationships with guests and clients.
• Knowledge of industry best practices, trends, and legislation.

Experience working in high-volume retail and catering outlets, preferably within attractions, leisure, hospitality, or large holiday park environments, is essential.

Applicants must provide proof of right to work in the UK (e.g., birth certificate or current passport) and details of a reference. Please ensure you have these documents before applying.

Gulliver's is an equal opportunities employer.

• Flexible Hours
• Tickets for Friends and Family
• Incentives & Rewards
• Team Days Out
• Full Uniform Supplied (including warm coats for colder months)