Bar and Waiting Team Member

Responsibilities

• Focus on customers, providing best‑in‑class customer service and tailoring service to suit each customer.
• Support teammates in all areas, helping out wherever needed.
• Know everything about our beers – we are a brewery and proud of it.
• Be confident in recommending food and drink to customers.
• Act as a brand ambassador.
• Previous experience isn’t essential, but you should be proactive, supportive and passionate about hospitality.

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together.

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together

• Competitive pay plus cash tips and tronc (card tips paid into your bank).
• Annual profit share bonus, ensuring you share in the success of the company.
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family.
• 50% off food when on shift.
• Discounted stays in our hotels and inns.
• 24‑hour confidential wellbeing support, plus counselling provided by the Licensed Trade Charity.
• Great opportunities to grow in your role and progress your career with our internal and external development programmes.
• Enhanced maternity, paternity and adoption policies.
• Access to JW Benefit Hub, giving you access to a huge range of high‑street and online discounts.