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Guest Experience Lead - Front Office

Job in Warrington, Cheshire, MK46, England, UK
Listing for: LOCKE
Full Time position
Listed on 2026-08-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Locke is seeking a Head Host/Duty Manager for the Broken Wharf site in London. You will co-operate with departments, manage day-to-day customer service and lead the Front Office team to deliver service excellence in a fast-paced hospitality environment.

Role emphasizes supervising check-in/out, maintaining lobby standards, and driving guest satisfaction while upholding brand standards and operational SOPs.

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