Kitchen Fitter - Planned Projects

Do you have a wide range of trade skills, a commitment to delivering high quality repairs, and the ability to provide excellent customer service? We’re looking for a Kitchen Fitter to join our planned projects team and support the delivery of first class construction and maintenance services across Liverpool, St Helens and Warrington. This is a mobile role, requiring flexibility to work across multiple locations in line with business needs.

• Carry out complex maintenance and construction activities in your core trade, while delivering additional tasks in at least one other discipline such as Joinery, Plumbing, Plastering or Tiling.
• Carry out full and partial kitchen installations, including removal of existing units, preparation works, and fitting of new kitchens to specification.
• Work collaboratively with other trades and teams to ensure timely and coordinated kitchen replacement programmes.
• Install kitchen units, worktops, and associated joinery components to a high standard, ensuring accurate measurements and finishes.
• Support associated duties including plastering and painting to contribute to our ‘one job one visit’ approach.
• Plan and organise work effectively, ensuring efficient use of time, materials, transport and equipment.
• Ensure all installations meet quality standards, health and safety requirements, and customer expectations.
• Operate within scheduled appointment systems, liaising with customers and colleagues to ensure smooth delivery.
• Supervise and support apprentices, trainees and other employees as required.
• Undertake diagnostic and pre measuring work to scope and complete repairs accurately.
• Use IT systems to receive instructions, update job information and order materials.
• Make informed decisions regarding repair requirements, communicating clearly with customers when follow up work is needed.
• Complete all documentation accurately and contribute to ongoing competency and development programmes.
• Drive company vehicles safely and maintain stock, tools and equipment to required standards.
• Manage materials effectively, minimising waste and ensuring appropriate specifications are used.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure coordinated service delivery.
• Uphold high standards of customer care, safety, quality and performance.
• Maintain a clean, safe, and organised working environment within customers’ homes throughout the installation process.
• Provide excellent customer service, keeping customers informed and ensuring minimal disruption during works.
• Participate in out of hours rotas where required (additional payment applies).

• NVQ Level 3 / City & Guilds in Joinery (essential).
• NVQ Level 2 in a secondary discipline (desirable).
• CSCS card at the appropriate level.
• Full UK driving licence.
• Time served apprenticeship.
• Strong experience in joinery, building maintenance and construction.
• Good customer care skills and a proactive approach to continuous improvement.
• Ability to demonstrate initiative and work independently with minimal supervision.
• Flexible approach to varied duties and changing priorities.
• Strong communication skills with the ability to engage effectively with customers and colleagues.

• Candidates will be invited to attend an interview, which will include a competency based discussion exploring relevant experience, technical knowledge and customer focused behaviours. Interviews will take place at our Sutton Fold office.

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

Pay: £33,296 (pending pay award)

Hours

39

• Generous Annual Leave:
  Start with 24 days plus bank holidays, increasing one day per year up to a maximum of 28
• Family Support:
  Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility:
  Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport:
  Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning:
  Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being:
  Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working:
  We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Work spaces:
  Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.