Senior Associate - SE - Field Service

Field Service Engineer – Competitive Salary + Benefits – Leeds/Bradford The Benefits

• Enrolment in the Simply Health Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission
• No weekend working – Office hours Mon-Fri.

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we need someone to help us keep our clients' machines in tip‑top shape. As a Field Service Engineer, you'll be working on customer sites throughout Wolverhampton, Dudley, Worcester and surrounding areas, making sure that everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, which means you'll be making follow‑up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays! We also have a service centre in Wolverhampton so you will be in close contact with your colleagues for support and training.

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Repair & maintain industrial cleaning equipment across various customer sites.
• Capture correct client data and make updates to jobs in "real‑time".
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritise tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

Nilfisk is a world‑leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender‑identity or expression, sexual orientation, and age.