Analyst, GBS Operations & Governance

Analyst, GBS Leadership Operations & Governance

DePuy Synthes is recruiting for an Analyst, GBS Leadership Operations & Governance, located in the US.

The Analyst, GBS Leadership Operations & Governance supports the operating cadence, governance routines, service management materials, performance visibility, and strategic execution activities needed to enable a consistent and scalable Global Business Services (GBS) organization.

This individual contributor role partners closely with GBS leaders, functional teams, delivery teams, and cross-functional stakeholders to coordinate priorities, prepare leadership materials, track initiatives, maintain governance processes, and help translate organizational priorities into clear plans and practical follow-through.

This role is execution-focused and ideal for someone who is highly organized, comfortable working across a global matrixed environment, and able to bring clarity, discipline, and momentum to fast-moving priorities while supporting leadership teams with strong coordination, reporting, and operational excellence.

· Support the execution of GBS strategic priorities by coordinating activities, tracking milestones, and monitoring progress against key objectives.

· Maintain executive action trackers, business priorities, and organizational commitments to support timely follow-through.

· Assist with annual operating plans, business reviews, planning cycles, and leadership routines by coordinating inputs, preparing materials, and tracking outcomes.

· Identify risks, dependencies, gaps, and open items that may impact execution and elevate issues appropriately.

· Coordinate cross-functional initiatives by organizing inputs, documenting decisions, tracking deliverables, and supporting stakeholder alignment.

· Support governance routines, leadership team meetings, operational reviews, service review meetings, and quarterly business reviews.

· Prepare agendas, pre-reads, executive presentations, briefing materials, meeting summaries, decision logs, and action registers.

· Maintain governance documentation, meeting outputs, decisions, risks, and open items to support accountability and consistent execution.

· Coordinate follow-up activities with leaders and stakeholders to ensure agreed actions are documented and advanced to completion.

· Help establish and maintain consistent operating rhythms that improve leadership team effectiveness and decision-making.

· Support the preparation and maintenance of GBS scorecards, dashboards, KPIs, and recurring performance reports.

· Consolidate data and inputs across teams to provide visibility into service quality, operational performance, customer experience, risks, trends, and opportunities.

· Partner with Reporting & Insights teams to improve data quality, automate recurring reporting where possible, and streamline reporting processes.

· Prepare concise executive-ready updates, talking points, and summaries that support monthly and quarterly business reviews.

· Use data and structured analysis to help inform leadership discussions and identify areas requiring attention.

· Maintain and update the GBS Service Catalog, including service definitions, ownership information, service levels, and customer-facing documentation.

· Coordinate inputs from functional leaders and delivery teams to keep service management content accurate, current, and easy to use.

· Support standardized service management frameworks, operating procedures, governance artifacts, and business process resources.

· Coordinate the intake, tracking, and reporting of continuous improvement opportunities across the GBS portfolio.

· Maintain improvement trackers, action logs, benefit documentation, status updates, and follow-up materials to support transparency and accountability.

· Identify process pain points, documentation gaps, standardization opportunities, and ways to simplify work across functions and regions.

· Support alignment across delivery centers by…