Customer Service Representative

## Customer Service Representative Apply remote type:
On-Site locations:
Warsaw, INtime type:
Full time posted on:
Posted Yesterday job requisition :
JR105144

We are seeking a detail oriented and customer focused
** Customer Service Representative
** to provide administrative and operational support to our Crop Insurance division at Silveus Insurance Group, including Agents, Account Service Representatives (ASRs), and the Director of Processing. This position is responsible for processing policy information, maintaining compliance requirements, supporting agency operations, and delivering exceptional service to both internal and external customers.

The ideal candidate will be highly organized, thrive in a fast paced environment, and demonstrate a commitment to accuracy, professionalism, and teamwork.
** Your Impact:
*** Drive accuracy and efficiency by managing and processing all incoming and outgoing paperwork from local and remote sales agents.
* Take full ownership of responsibilities, consistently delivering high quality work while meeting or exceeding productivity standards.
* Ensure the integrity and organization of client records by maintaining both hard copy and electronic files in compliance with company policies.
* Execute precise data entry and timely electronic submission of policy information across multiple systems to meet critical deadlines.
* Build and sustain strong, professional relationships with agents, clients, team members, and external partners.
* Serve as a reliable point of contact by communicating clearly and professionally with Approved Insurance Provider (AIP) partners to resolve policy questions and processing needs.
** Successful Candidates Will Have:
*** High school diploma or equivalent.
* Ability to obtain a State Insurance License within the first year of employment.
* Strong customer service skills with a demonstrated ability to support customers and build positive relationships.
* Experience with data entry, customer service software, and business applications.
* Ability to manage multiple priorities and meet deadlines in a fast paced environment.

Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting   Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

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** Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.  Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.  

Additional information regarding this policy can be found on our careers page.### About Risk Strategies Risk Strategies has joined Brown & Brown, and teams at both companies are growing. Risk Strategies offers comprehensive risk management solutions, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage.

We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater “WE”-never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.
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